Refund policy

At MBderoos Trachten, customer satisfaction is important to us.

Customers may request a return within 14 days of receiving their order.

To be eligible for a return, items must:

  • Be unused and unworn
  • Be in original packaging
  • Have all original tags attached
  • Be free from stains, perfume, makeup, or damage

Personalized or custom-made items are non-returnable.

If your item arrives damaged or incorrect, please contact us within 48 hours after delivery with photos of the product.

Once your return is received and inspected, approved refunds will be issued to the original payment method within several business days.

Please note:

  • Shipping costs are non-refundable
  • Customers are responsible for return shipping costs unless the item is defective or incorrect

For return or refund requests, please contact:

support@mbderoos.com